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Who We Are

Cindy’s Travel is the leading privately owned travel agency in the region and is situated at 50 Main Street, Matatiele. Established in 2016, Cindy’s Travel provides travel consulting services to a number of high profile companies and individuals for business and leisure travel. Our company is built on the philosophy of always giving the client the best possible personalised service possible, as we strive to offer the client a comprehensive and cost effective travel capability, with the highest service delivery standard. We pride ourselves in providing a professional service at competitive prices through experienced consultants, advanced technology and market position. We are big enough to be powerful yet individual enough to be personal.

With the changing dynamics in the tourism industry, we have positioned our company to accommodate the evolving needs of the industry by always planning ahead and developing new strategies that best suite our clientele. The guarantee of our success is attributed to our commitment to success, creativity, professionalism, attention to detail and high standard of service. As an independent travel agency, we take pride in building excellent relationships with clients and suppliers. As a local and international travel agency, our consultants’ professionalism, knowledge and quest for service excellence have helped us reach a new level in customer understanding and satisfaction. Consulting to a variety of business and leisure clients, our personal recommendations remain our best marketing asset.

As the travel industry becomes more dependent on technology, we believe that it is the responsibility of the travel management company to provide their clients with the latest and most effective procurement, fulfilment, control and reporting systems.

Cindy’s Travel subscribes to the economic empowerment process in South Africa and is committed to the development of opportunities for previously disadvantaged individuals and the transference of skills. In future we plan to take on students from the Technikons and Learning institutions for the purpose of providing in-house training in the various fields of travel and tourism.
We are committed to the broad based cornerstones of Black Empowerment, namely:

  • Equity through joint ventures or capital investment and direct management.
  • Transference of skills.
  • Support and utilisation of empowered suppliers.
  • Social Responsibilities.
    We promise to continuously invest significant resources in our technologies, staff, environment and   infrastructure to deliver products and services that are relevant, unique and truly beneficial to everyone involved